Frequently Asked Questions

We offer both brand new and certified pre-owned vehicles to cater to various customer preferences.

We accept both cash and bank-based asset financing. At the moment we do not offer hire purchase terms.

Absolutely! We accept trade-ins and offer fair market value assessments to make upgrading to a new vehicle seamless and convenient.

Yes, we provide a 3-months gearbox and engine warranty on all imported vehicles. As a company, we ensure that you get vehicles and services of stellar quality and undertake to compensate you in the event of any defects.

Absolutely! We encourage our customers to schedule test drives to experience the performance and features of their desired vehicles firsthand.

Yes, we assist our customers with vehicle registration and all necessary documentation to ensure a hassle-free ownership experience and quiet possession of the vehicles bought from us.

You can reach out to us through our website or by visiting our showroom during business hours. You can also reach us through phone calls, SMS and/or WhatsApp messages on +255 739 350 506. Our friendly staff are always ready to assist you with any questions or concerns.

We source our vehicles from trusted suppliers and dealerships worldwide, ensuring quality and diversity in our inventory.

  1. Listing Stage
    We will list cars that are offered to us by the Japanese and UK market cars through dealer networks or exclusive access to dealership networks like the Japanese USS network.
  2. Enquiry and First Inspection
    Once we receive an enquiry, client signs agreement and an initial deposit is paid the next step entails contacting our “ground” assets in Japan and the UK to physically check the car, confirm availability, do document checks and provide more data on the car.
  3. Purchase
    If a car meets our internal standards we proceed to make purchase. Our assets will head to the dealership, sign the paperwork and take possession of the car. Vehicles are normally parked in special pre-export yard pending paperwork and further mechanical inspections.
  4. Export Process & Last Inspection
    This happens at the shipping yard. The vehicle is officially “deregistered” from the country-of-origin registry and a certificate of export is issued. The last step is Govt of Kenya inspection which is done by a third-party company contracted by KEBS.
  5. Shipping
    Once the export documentation is ready the vehicle is then loaded onto a roro ship which docks at Mombasa in 30-40 days. For air freight, arrival takes 3 days.
  6. Delivery and Clearing
    This stage entails paying taxes to KRA, Registering the vehicles with NTSA and for UK vehicles, getting a clearance report from Interpol unit at DCI Kenya. This process takes five to seven working days. The final stage is delivery to Nairobi. All our units are ferried by licensed trucks.

Yes, we do importation for special groups;

  1. PLWD
  2. INTERNATIONAL ORGANIZATIONS
  3. RETURNING RESIDENTS
  4. DIPLOMATIC STAFF

In Kenya, there are certain duty exempted groups that can import vehicles without paying duties. These groups include diplomats, international organizations recognized by the government, and special categories such as disabled persons and returning residents. Diplomats are entitled to duty exemption on one motor vehicle for personal use during their tour of duty in Kenya. International organizations recognized by the government are also eligible for duty exemption on vehicles imported for official use.

Additionally, disabled persons in Kenya who can provide proof of their disability are exempted from paying import duties on one motor vehicle. Returning residents who have lived abroad for at least two years are allowed to import one motor vehicle duty-free, provided that the vehicle was personally owned and used for a minimum of twelve months before the return to Kenya. These duty exemptions aim to facilitate the mobility and accessibility of these specific groups in Kenya. Kai and Karo is dedicated to walk you through importing a car duty free as a member of a special group.

Yes. Selling your car through our company is as easy as ABC;

  1. Reach us through our website / social media pages or office lines.
  2. Bring the Car (and Identification Documents) in for assessment, valuation and photo taking.
  3. Sign an Authority to sell giving us authority to advertise and sell the car on your behalf.

We also have our mobile team who can reach you at a place of your convenience for this process.

  1. Accident/Salvage
    Seriously damaged vehicle. NOT in running condition.
  2. Below Average
    Vehicle is running but has major mechanical/ body defects that require significant repairs (engine or gearbox replacement needed ,complete suspension or/and full body respray)
  3. Average
    Vehicle in running conditon, but requires minor mechanical repairs and body repairs. ie (minor engine / gearbox / suspension repairs , paint correction or dent/scratch removal)
  4. Very Good
    Vehicle in good working condition but might have some slight wear and tear ie scratches, interior scuffs or pending light maintenance (Service due, brake replacement)
  5. Excellent Condition.
    The ultimate car. No single defect on this vehicle. Exceptionally clean and in near perfect condition.

Yes, we ensure that all imported vehicles meet or exceed local safety and emissions standards, and we handle all necessary compliance procedures.

Yes, we provide comprehensive shipping services, including sea freight or air freight, depending on your preference and urgency.

We pride ourselves on our commitment to quality, transparency, and customer satisfaction. Our extensive network, expertise, and personalized service ensure a smooth and enjoyable car-buying experience.

MJ MOTORS

is the a private registered company in Tanzania. We deal with importation of motor vehicles from overseas. We assist client within East Africa to purchase quality vehicles direct from Japan auctions, UK, Germany, Dubai and Singapore. We facilitate end to end process. 

Get in Touch

info@mjmotors.co.tz

Ngorongoro Tourism Centre, 3rd floor, Arusha

+255746555000

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